16 years ago, Jim Collins along with his wife Joan Collins a registered nurse and their daughter Juli felt it important that this need for homemaker/companions be addressed and the opportunity for good quality care be provided to their local community and the surrounding counties. Having been involved in ownership and management in home health agencies, the Collins’ family knew that most home health companies are not geared up to provide homemakers as there seemed to be a striking need for the delivery of homemaker services by qualified caregivers. The solution? A company, VIP America.
What started as a single office serving five counties on South Florida’s east coast in 1997, including Palm Beach, Martin, St. Lucie, Indian River and Okeechobee counties has grown to include 3 additional locations and seven additional counties of service. VIP America was excited to expand to the west coast of Florida with two offices in Fort Myers and Naples which service, Charlotte, Collier, Desoto, Glades, Hendry, Lee and Sarasota counties.
C&W Provides VIP America the complete cloud solution hosting their operation on servers run in C&W’s Data center. All operations at all remote locations are centralized to provide complete and total connection covering the various regions. Additionally C&W takes care of day to day issues that arise at these locations.
Recently we expanded the managed services capabilities across VIP America’s diverse locations streamlining technical support operations even further and reducing reactive support calls by nearly 60 percent all at no cost to the VIP America. As a 24 hour operation the design, advice, and implementation of the right technology in the right way has made our partnership with VIP America gives them the reliability for the clients they serve.
Find out more about VIP America at vipamerica.com