Secure, Optimized Microsoft 365 Management for Local Businesses
End-to-end Microsoft 365 IT support, administration, and security for small and mid-sized businesses across the Treasure Coast & Palm Beach.
MS
Microsoft
Partner
M365
Certified Administrators
40+
Years Supporting Local Businesses
98%
Client
Retention Rate
Why Businesses Choose Us for Microsoft 365 Management
M365 Issues
Slowing Down Your Team
C&W keeps your entire Microsoft 365 environment running smoothly, so your team stays focused and efficient.
Security & Compliance Risks Across Your Microsoft Apps
We secure your Microsoft ecosystem end-to-end with MFA, conditional access, identity protection, and zero-trust safeguards.
Overwhelmed by Licensing, Admin Tasks, or User Management
We handle all day-to-day M365 administration so you don’t have to — onboarding, offboarding, permissions, and continuous optimization.
Not Getting the Full Value Out of Microsoft 365
We optimize your setup, implement best practices, and help your team use tools like Teams, SharePoint, and OneDrive to their full potential.
Why Businesses Choose Us for Cybersecurity Solutions
Microsoft 365 is the backbone of modern business — but without proper administration, security, and optimization, it becomes a source of risk, downtime, and unnecessary cost.
Understanding the numbers reveals how critical proper M365 management truly is.
80%
of Breaches Involve Compromised Microsoft Accounts
Most security incidents start with an unmanaged or insecure M365 identity — MFA, conditional access, and proper admin controls drastically reduce your risk.
Source: Microsoft Digital Defense Report
50%
of Microsoft 365 Licenses Go Underutilized
Businesses often pay for Teams, SharePoint, OneDrive, and security tools they never fully configure or deploy.
Source: Gartner, Flexera IT Report
70%
of Small Businesses Misconfigure Microsoft 365 Security Defaults
Incorrect permissions, public links, and overshared data are the top risks for SMBs using M365 without expert administration.
Source: Vectra AI, M365 Security Study
$3,000
Per Employee Lost Annually to Technology Inefficiencies
Unoptimized workflows, slow Teams performance, and manual processes significantly impact productivity.
Source: Forrester TEI Report
You don’t need an enterprise IT department to get enterprise-level Microsoft 365 performance, protection, and productivity.
Small and mid-sized businesses rely heavily on Microsoft 365 — but most lack the time, expertise, or internal resources to configure it securely and optimize it for daily operations.
Enterprise-Grade Microsoft 365 Management for Local Businesses
Technical capabilities that keep your Microsoft 365 environment secure, optimized, and running at peak performance — without enterprise complexity.
Advanced M365 Security & Identity Protection
Multi-layered Microsoft 365 protection including MFA enforcement, Conditional Access, Identity Protection, and Zero-Trust configuration. Safeguards your email, files, and users from account breaches, phishing, and unauthorized access.
Microsoft 365 Administration & User Management
End-to-end administration for all your Microsoft 365 users — onboarding, offboarding, permissions, groups, roles, mailbox rules, and device management. Ensures correct access, secure usage, and consistent compliance across your organization.
Teams, SharePoint & OneDrive Optimization
Complete setup, configuration, and optimization of collaboration tools including Teams, SharePoint, and OneDrive. Includes folder architecture, permission strategies, data governance, and workflow improvements to streamline your daily operations.
Office 365 Implementation & Tenant Configuration
Full deployment and migration support — email migration, domain configuration, DNS management, Exchange Online setup, and secure tenant configuration. Includes best-practice alignment for performance, security, and scalability.
How Our Microsoft 365 Management Helps Your Business
Technical capabilities that keep your Microsoft 365 environment secure, optimized, and running at peak performance — without enterprise complexity.
Productivity Optimization
Get the most out of Teams, SharePoint, and OneDrive with structured workflows and best practices.
Fast Local Support
Local experts troubleshoot Microsoft 365 issues quickly so your team stays moving.
Enterprise-Level Security
Zero Trust, MFA, Conditional Access, and identity protection configured by certified admins.
AI-Enhanced Tools
Use Copilot, AI Insights, and automated workflows to improve daily efficiency.
Predictable Monthly Costs
Flat-rate Microsoft 365 management with no surprise admin or support fees.
Dedicated Account Team
A partner who understands your staff, your licenses, your workflows, your systems.
24/7 Help Desk
Round-the-clock support for email, Teams, login issues, lost files, permissions, and more.
Strategic IT Planning
Microsoft licensing strategy, cloud migrations, and long-term productivity roadmaps.
Best-in-Class Microsoft 365 Technology Stack
Microsoft 365 Security
- MFA Enforcement
- Conditional Access
- Identity Protection
- Defender for Office 365
- Zero Trust Configuration
Microsoft 365 Administration
- User & Group Management
- Permissions & Role Assignments
- Mailbox & Sharing Configuration
- Teams & Channel Governance
- Exchange Online Management
Collaboration Tools
- Teams Architecture & Optimization
- SharePoint Site Structure
- OneDrive Configuration
- File Governance & Lifecycle Policies
- External Sharing Controls
Compliance & Data Protection
- DLP (Data Loss Prevention) Policies
- Retention & Sensitivity Labels
- eDiscovery Setup
- Secure Sharing & Data Encryption
- Audit Logs & Compliance Center
Cloud Backup & Continuity
- Cloud-to-cloud backup (email, files, sites)
- Ransomware rollback
- Restore deleted files & mail
- Auto-versioning workflows
- Disaster recovery configuration
Licensing & Cost Optimization
- License auditing
- Right-sizing user subscriptions
- Removing unused or duplicate licenses
- Cost forecasting
- M365 SKU recommendations
What’s Included in Our Microsoft 365 Management
Technical capabilities that keep your Microsoft 365 environment secure, optimized, and running at peak performance — without enterprise complexity.
Microsoft 365 Help Desk & User Support
Round-the-clock support for Outlook, Teams, OneDrive, and all M365 tools.
Includes login issues, MFA resets, email troubleshooting, file restoration, Teams configuration, and permission fixes — everything your employees need to stay productive.
Microsoft 365 Administration & User Management
Complete administration of users, groups, and permissions:
Onboarding/offboarding
Mailbox setup
License assignments
Shared mailbox configuration
Group/role permissions
Calendar & resource access
Distribution list maintenance
We ensure the right people have the right access at the right time.
Security, Compliance & Identity Protection
Full configuration and monitoring of M365 security and compliance features:
MFA + Conditional Access
Data Loss Prevention (DLP)
Sensitivity & Retention Labels
Secure external sharing settings
Compliance Center policies
Email encryption
Zero Trust identity controls
Your Microsoft environment is protected from phishing, credential theft, and accidental data exposure.
Teams, SharePoint & OneDrive Management
We configure and optimize collaboration tools so your team works more efficiently:
Teams architecture & governance
SharePoint file structure & permissions
OneDrive syncing & backup
Secure sharing policies
Channel and folder lifecycle management
Document versioning
Workflow automation (Power Automate)
Patch, Backup & Microsoft 365 Data Protection
Ensure your Microsoft 365 data stays secure and recoverable:
Cloud-to-cloud backup (email, OneDrive, SharePoint)
Ransomware rollback
Deleted item recovery
Automated version retention
Security patching + update management
Policy-based backup schedules
Licensing & Cost Optimization
We make sure you’re never overspending on licenses again:
Identify unused licenses
Consolidate SKUs
Recommend cost-effective plans
Forecast future needs
Align tools with your business workflows
Most businesses save 15–30% after optimization.
Industry-Specific Microsoft 365 Challenges We Solve
Common Microsoft 365 and workplace-technology challenges we see across key industries in the Treasure Coast region — and how we tailor our approach to support businesses like yours.
HIPAA
Healthcare
Compliance
Healthcare Practice
HIPAA-Ready Microsoft 365 Configuration & Secure Patient Collaboration
Healthcare teams rely heavily on email, Teams, and shared documents. Without proper controls, Microsoft 365 can expose PHI, break HIPAA rules, or allow unauthorized access.
OUR APPROACH
- Configure PHI-specific retention & sensitivity labels
- Lock down SharePoint/OneDrive folders for patient data
- Enforce MFA & Zero-Trust access
- Enable encrypted communication for patient interactions
- Deploy HIPAA-aligned audit, logging, and access tracking
- Educate staff on compliant M365 usage
EXPECTED OUTCOMES
- Maintain HIPAA compliance
- Reduce PHI exposure risks
- Improve care-team collaboration
- Protect patient data integrity
Finance
Remote Work
Data Protection
CPA Firm
Secure Document Exchange, Permissions Control & Tax-Season Workflows
CPAs manage large volumes of sensitive financial documents that must move securely between staff and clients — especially during tax season.
OUR APPROACH
- Enforce DLP rules for SSNs, bank info, and financial PII
- Configure encrypted email for client document exchange
- Build secure SharePoint structures by client or tax project
- Implement Intune security for staff working remotely
- Optimize Teams for cross-department collaboration
EXPECTED OUTCOMES
- Minimize data-handling risks during peak season
- Protect confidential financial documents
- Improve client trust and staff efficiency
- Reduce insurance & compliance concerns
Legal
Compliance
Confidentiality
Law Firm
Secure Case Collaboration & Privileged Access Controls
Law firms must preserve strict confidentiality across case files, legal communications, and co-counsel collaborations — while managing growing data volumes.
OUR APPROACH
- Set up case-based SharePoint sites with role-based permissions
- Implement Litigation Hold and eDiscovery
- Enable encrypted communications for attorney-client discussions
- Create secure Teams channels for case collaboration
- Provide audit trails for privileged document access
EXPECTED OUTCOMES
- Maintain bar-association compliance
- Secure privileged communications
- Streamline e-discovery and document workflows
- Strengthen defenses against cyber liability claims
Construction
Mobile Security
IP Protection
Construction & Field Services
Mobile-Ready M365 for Job Sites, Teams, and Project Collaboration
Construction teams need fast access to blueprints, project files, and communication tools — often from mobile devices and job-site networks.
OUR APPROACH
- Configure project-based SharePoint & Teams channels
- Set permission-controlled blueprint & plan libraries
- Deploy Intune for field device management
- Enable secure collaboration portals for contractors
- Implement geo-fencing and mobile-security policies
EXPECTED OUTCOMES
- Protect proprietary designs & sensitive plans
- Set permission-controlled blueprint & plan libraries
- Enable secure collaboration portals for contractors
- Implement geo-fencing and mobile-security policies
Business Services
Productivity
Cloud Collab
Professional Services
Optimized Collaboration & Secure Client Workflows
Consultants, agencies, and service firms depend on smooth collaboration, consistent document access, and controlled client-file sharing.
OUR APPROACH
- Configure client-based Teams/SharePoint structures
- Set up secure external-sharing policies
- Automate workflows using Power Automate
- Optimize Teams meetings, chat, and project communication
- Implement retention rules based on client needs
EXPECTED OUTCOMES
- Stronger client collaboration
- Faster project workflows
- Consistent document governance
- Increased productivity across teams
FAQ
You ask, we answer
If you’re unsure about anything, this is the place to get clarity.
How does Microsoft 365 IT Support work with my existing systems?
Do you replace our internal IT team or work alongside them?
Either one. Many businesses rely on us as their full Microsoft 365 administrator, while others use us as a partner to support internal IT teams with advanced M365 expertise, security configuration, or day-to-day admin tasks.
What kind of Microsoft 365 issues do you support?
Can you help with Microsoft 365 migrations or tenant cleanup?
Is Microsoft 365 secure enough for industries like healthcare, legal, and finance?
Will Microsoft 365 help improve productivity for my team?
Do you manage licensing and help reduce Microsoft 365 costs?
What does onboarding look like?
Ready to Improve How Your Business Uses Microsoft 365?
Let’s Fix Your Microsoft 365 Challenges Before They Impact Productivity
Outdated configurations, security gaps, and inefficient licensing cost businesses time, money, and peace of mind.
We’ll help you secure, streamline, and optimize your Microsoft 365 — the right way.
