Water Pointe Realty Group experienced rapid growth after merging with multiple real estate firms. With more than 50 associates and employees relying on technology daily, their IT environment became increasingly complex.
Water Pointe Realty Group Faced Several Challenges:
Multiple systems and devices from different firms
No internal IT department
The need to support remote and mobile agents
Growing reliance on cloud platforms and digital transactions
Increased cybersecurity exposure
IMMEDIATE NEED
Leadership needed a trusted IT partner who could centralize operations, secure sensitive data, and support ongoing growth without disrupting day-to-day business.
2
Risk Exposure
Real estate firms manage large volumes of sensitive information:
Client financial data
Transaction records
Wire transfer communications
Contracts and legal documents
Water Pointe Realty Group Faced Several Challenges:
Phishing attacks
Targeting real estate transactions
Unauthorized access
To client data
Inconsistent security
Device security policies
Downtime risk
During peak transaction periods
As the company scaled, these risks increased exponentially.
3
Strategic Approach
C&W Technologies approached the engagement with a structured, methodical plan:
STEP 1
Assess the inherited IT environment from each merged firm
STEP 2
Standardize systems and security controls
STEP 3
Centralize IT management
STEP 4
Implement proactive monitoring and cybersecurity safeguards
STEP 5
Provide responsive support for agents and office staff
The goal was not only to stabilize operations, but to build a secure foundation that could support continued growth.
4
Solution Implemented
C&W Technologies delivered comprehensive Managed IT Services:
Network management and monitoring
Endpoint protection and cybersecurity oversight
Secure configuration of user devices
Ongoing help desk and technical support
Proactive maintenance to reduce disruptions
By consolidating and managing the IT environment, C&W created operational consistency across the organization.
5
Measurable Outcomes
Water Pointe Realty Group achieved measurable success across all key areas:
Centralized and professionally managed IT systems
100%
Strengthened cybersecurity protections
100%
Reduced operational uncertainty
100%
Reliable support for over 50 users
100%
Leadership confidence in IT oversight
100%
I sleep well at night knowing that they’re taking care of all of our security needs and our computer needs. It’s been an amazing partnership.
BD
Bill Dean
Managing Broker
Water Pointe Realty Group
6
Why It Worked
This partnership succeeded because of four key factors:
C&W Technologies provided both strategic oversight and day-to-day support
Security was prioritized from the beginning
IT systems were standardized after the merger
Leadership had a single, accountable IT partner
For growing businesses, especially those expanding through acquisition or merger, IT complexity can quickly become a liability. With the right structure in place, it becomes a competitive advantage.
7
Next Steps
Water Pointe Realty Group continues to rely on C&W Technologies as a long-term IT partner, ensuring their infrastructure scales securely alongside their business growth.
Ready to Get Started?
If your organization is growing, merging, or expanding without dedicated IT leadership, now is the time to put structure and security in place.